With features like real-time chat supervision, chat takeover, and chat transcript review, as well as thorough analytics such as rating reports and operator efficiency reports, ensuring consistent customer service is only a few mouse clicks away.More Details Our patent-pending Maximum On™ technology ensures 100% uptime Service Level Agreement (SLA) so that your website is always available when your visitors are online.Also download our agent app to manage the chat from anywhere anytime.Record all voice and video chats with text transcripts from all your agents.More Details We make it easy for you to offer live support, which will improve your customer satisfaction ratings.Our real-time, built-in translator, breaks down language barriers by automatically detecting and translating chats into the language your customers use.The importance of a CRM is crucial in maintaining online relationships! We are proud to be PCI DSS 3.0 certified whilst providing bespoke storage and hosting solutions for enterprise clientele who require such security measures Keeping the workflow in one location and dramatically increase productivity. You may have the best product but without people that are interested in your products you’ll soon run out of business. Continue reading Customer service is just about the most important part of your e Commerce business.
To us, this meant thinking about live chat more than just messaging.When an agent engages a customer through video chat, it creates a personal connection with your customer, who can be provided with superior service.Agents can help increase sales, solve issues more effectively upon first contact and help build brand loyalty.All data can be stored in Tagove servers or a desired client location.Great for training staff whilst maintaining records for legal purposes. Whilst storing customer data and leads is just the starting point Tagove provides a completely secured cloud based solution.The Veri Show Video Live Chat solution lets your representatives personalize interaction with your customers through face to face engagement.The solution, which is based on the Web RTC video technology, also offers other technologies to ensure that all browsers and operating systems are supported.Access the Comm100 mobile apps on both i OS and Android devices, as well as cross-platform compatible web and desktop apps.WARNING: This Website contains explicit adult material.The customer should be seeing the representative at some distance – not in a close-up on the representative’s face.This distance ensures that the representative seems to look at the camera while working with the client, which makes the interaction more natural.